New and improved support system for your Management Software!

New Batesville Support System Launching June 19!

 

Click here to download the user guide

 

Your management software works hard for your business. You deserve first-class support services to keep things running smoothly, and we are committed to delivering just that!

 

On June 19, the current eResolve system will be replaced with a new and improved self-service portal, the Batesville Support System. This modern platform provides greater flexibility and online access to the information you need to optimize your management software.

 

Easy online reporting & tracking

Batesville Support provides a single, convenient place to log and track the status of your support requests. You can view historical issues and communicate with the Batesville support team through the online portal.

 

More control with unlimited user access

Gone are the days of limited users accessing the support system. Now you control who has access to your portal with no limit to the number of users for

your business.

 

Plus, you have real-time visibility to your support hour balance, at any time, within the system. No more waiting for a quarterly report.

 

Accessing Batesville Support

 

·         Batesville Support portal registration begins on June 19.

·         To register in the portal, you will need to know your account number.

·         Access Batesville Support via: support.batesville.com

·         Note: Only registered users can submit/request a support ticket either through the portal or by phone.

·         A user guide will be shared with your business on or before June 12.

 

Again, the new system will go live on Monday, June 19.

 

 

Thank you for your partnership!

If you have questions, please reach out to the MIS support team:

 

800.297.6177, option 2

 

*Please note that eResolve will no longer be accessible after the transition is complete.

 


Manage Your Subscriptions
  |  Privacy Policy  |  Contact
©2023 Batesville Services, LLC 
Visit Batesville.com for your new online experience.

Batesville  • One Batesville Boulevard  • Batesville, IN 47006

You received this email because you subscribed to Marketing Information from Batesville Services, LLC.
If you prefer not to receive emails from Batesville Services, you may unsubscribe.